Privacy Policy

Overview

Tether ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Information You Provide Directly

• Account Information: Email address, name, Slack workspace details when you sign up or authorize through Slack OAuth
• Billing Information: Payment details (processed securely through Stripe)
• Contact Information: Contacts you upload to monitor for job changes
• Webhook URLs: URLs you provide for receiving alerts

Information We Collect Automatically

• Usage Data: Pages visited, features used, search queries, clicks, time spent on pages
• Device Data: Browser type, operating system, device type, IP address
• Behavioral Data: How you interact with our product through PostHog analytics
• Cookies: We use cookies to remember your preferences and session

Third-Party Data Collection

When you visit our website, cookies and similar technologies may be used by our online data partners (including RB2B) or vendors to associate your browsing activities with other personal information they or others have about you, including by association with your email address.

We (or service providers on our behalf) may then send communications and marketing to these email addresses based on the information collected through these technologies.

You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process payments and send related information
• Send transactional communications (confirmations, updates, security alerts)
• Send marketing communications (with your consent)
• Analyze usage patterns and improve product features
• Detect and prevent fraud or security issues
• Comply with legal obligations
• Identify companies and contacts based on website visitor data

3. Third-Party Services

4. Data Sharing & Disclosure

We do NOT sell your personal data. We may share information:

• With Service Providers: Companies that help us operate our Services (payment processors, hosting providers, analytics services)
• For Legal Compliance: When required by law or to enforce our Terms of Service
• Business Transfers: If we're acquired or merge with another company
• With Your Consent: When you explicitly authorize us to share

5. Your Rights

Depending on your location, you may have rights to:

• Access: Receive a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request we delete your data ("Right to be Forgotten")
• Portability: Receive your data in a machine-readable format
• Opt-Out: Decline certain data uses, including marketing

To exercise these rights, contact us at privacy@tether.io

6. Security

• Encryption: All sensitive data is encrypted in transit (TLS) and at rest (AES-256)
• Access Control: Only authorized employees can access customer data
• Monitoring: We monitor for suspicious activity and unauthorized access
• Compliance: We follow industry best practices and security standards

However, no method of transmission over the Internet is 100% secure. While we take precautions, we cannot guarantee absolute security.

7. Contact Us

If you have questions about this Privacy Policy or our privacy practices:

• 📧 Email: privacy@tether.io
• 🔗 Website: https://tether-khaki.vercel.app